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Thursday, February 11, 2010

Let's hear your voice!

I notice that when people get a little bit of seniority into an organization, they start to feel too busy (or too important!) or both to leave a greeting message on their voice-mail themselves. Traditionally, it was a sign of high status to have your secretary leave a message in your name, stating "hi, you have reached the voice-mail of xyz Director of abc, this person is not available now, but leave a message...". I think it's just not a good idea anymore (and probably never was) and here's why:
  • It suggest that you delegate a lot of irrelevant/low purpose tasks  to your staff
  • It sends the message that you don't know how to operate your voice-mail
  • It shows that you neglect how important your own voice is, in establishing meaningful connection
  • Frankly... we want to hear your voice and get an impression of who you are!

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