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Saturday, February 20, 2010

Missed opportunity

In this great article about Microsoft culture of innovation, we are witness of the pitfalls of a workplace that grew allergic  to creative collaboration and its devastating effect on their ability to innovate. What can be done about it? I don't see any chance for a collaborative culture to exist if there is no place for debate and no collective maturity (that starts from the formal leaders of the organization) about the importance of conflict as a source of discovery and growth.

As in a relationship, the inability to use the energy of conflict and debate to create breakthroughs will lead the organization to power struggles without a connection to the collective welfare of the group. It then all becomes about you or worse about your group, your department.  We see how internal power struggle within Microsoft slowed down their process to a point where years later, the Ipad was able to propose to the market a product that much more compelling, although Microsoft had tablet computer out in the market 10 years ago!

There is a great value at adding to the indicators of success for your group, your project and even your small team a qualitative appreciation of your collaborative culture. It can be as simple as a scale from 1 to 10.  You can even ask your colleagues to do the same and use the results to start a conversation about improving the collaborative culture.  Sure there are governance and other high-level corporate approaches to trigger a more collaborative place in bigger companies, but I am almost certain that Microsoft had these corporate governance structures in place.

Sometimes, it is about something much more simple. Assessing where you are, where your team is when it comes to collaboration in connection with innovation?  Figuring out how to improve on the some of the findings. From how you brainstorm as group, to what type of meetings gets mostly  organize and what is the employees evaluation of the utility of the meetings your team goes . These can all be qualitative indicators to help you get a better sense of how to navigate away from creative destruction.

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